Recent blog entries

Let's say you have an event on which you have allowed Pending (Pay Later) registrations (i.e. a check is to be sent by a given date to the office), and like many of us do, the vast majority of participants decide to send in their checks at the very last minute - now you have a whole bunch of payments to record against a whole bunch of Pending (Pay Later) contributions - why...

Canadian Parents for French (CPF) is a national network of volunteers which values French as an integral part of Canada and which is dedicated to the promotion and creation of French-second-language learning opportunities for young Canadians.

CPF was founded in 1977 by parents who wanted to ensure that children would have the opportunity to become...

Cividesk is happy to announce that the support and maintenance of the CiviCRM's Mosaico extension, a simple drag-and-drop mailing editor for CiviCRM, is now part of our services.  

Most nonprofit staff have struggled to use the CiviCRM mailing feature to create responsive email campaigns. Mosaico enhances the existing CiviMail module to simplify the email creation process by producing a...

In 1992, the founders Chester and Betsy Kylstra felt encouraged to establish a covering ministry for those that would be joining them to bring healing to the body of Christ. In the years that followed, the healing initiative became known as Restoring the Foundations (RTF). By 2000, over sixteen ministers and trainers, as...

When importing contacts into CiviCRM, you have the option of adding those contacts to a group and/or assigning them a tag. This will only apply to NEW contacts being imported, not to duplicate contacts that may be found and skipped or updated during import. A fool-proof method to identifying imported contacts (e.g. in order to be able to easily search and/or delete them if a mistake has been...

In the U.S., we are approaching what is generally called the Season of Giving, referring to the months of November and December where we recognize as Americans the celebration of Thanksgiving and then any and all holiday celebrations in December for the melting pot of beliefs that we hold dear as a country. At Cividesk, however, there is no definitive time for the Season of Giving. Every...

Pets Alive is a no-kill animal rescue, located in the foothills of the Catskill Mountains, about 1.5 hours from New York City. Their mission is to improve the lives of companion animals everywhere by any means possible, including rescue, adoption,...

No matter how many controls we put into place to prevent duplicate contact creation, inevitably we always end up with a few, especially when website traffic volume has been high. As such, best practices for managing contacts include a periodic review and merging of duplicate contacts (especially after a big event or fundraising campaign). CiviCRM is equipped with several features that...

Does your data contain special characters such as accented letters or names with apostrophes? Have you exported that data in CSV format and found that those special characters have been made even more special (funky, actually)?

If so, there is a setting called "Language Encoding" located in CiviCRM under Administer > Localization > Languages, Currency...

French for the Future (Le Français pour l'Avenir - FR) is a not-for-profit organization that supports and motivates high school students on their path towards bilingualism....

We know that a database can gather names and contact information for a constituent, but what about the data that is unique to your organization? Learn how to customize CiviCRM by using custom data fields and profiles!

September 21
Customize your database with Custom Fields and Profiles...

Tamar first met Nicolas Ganivet, Cividesk Co-Founder and Principal, at the end of 2015 while working in customer support and data migration for another CiviCRM provider. Tamar was introduced to Virginie Ganivet and the rest of the CiviDesk team in early 2016 and they continued to collaborate through partnerships in the CiviCRM community. Called in to bolster support for Cividesk over the...

CiviCRM Advanced Search offers two wildcard characters: the percentage symbol (%) and an underscore (_). A wildcard is a single character that can represent one or a number of characters or an empty string of unknown characters. For many of us, we are used to the asterisk (*) as being the wildcard character from old command line computers but in CiviCRM, the...

In CiviContribute, the term contribution refers to any financial transaction or payment taking place in the system, such as a donation, an event fee payment or membership dues, as well as in-kind contributions. These different categories of payment are referred to as financial types and new types can be added to further customize CiviContribute to fit your...

Couleurs de Chine NGO (CdC) was founded by "Fangfang" Françoise Grenot-Wang who was greatly passionate about the cultures of Miao, Dong and Yao Chinese ethnic minorities. Since 1998, CdC has provided schooling for over 12,000 students, mostly girls, coming from one hundred remote villages in the Guangxi and Guizhou provinces of China....

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