Cividesk News

Your questions ... answered

As a Cividesk customer you have access to an array of resources and services included in your Cividesk account plan, but have you ever wondered who you should contact when you have a question, who your current users are, or which extensions are installed on your instance of CiviCRM?

You can now find answers to all of these questions in your Cividesk Account page under the Support menu directly in CiviCRM! The page is updated dynamically and shows the following information:

CiviCamp Oakland

A few weeks ago, on April 17 and 18, Cividesk was back at the beautiful Oakland Preservation Park to take part in the second edition of CiviCamp Oakland, California.
​Revived last year by Neil Planchon / First Things First and Noah Miller / Lemniscus, CiviCamp Bay Area (Oakland), the birth place of CiviCRM, is the opportunity for local CiviCRM users, people considering adopting the software for their organization, service providers and members of the core team to get together and share their CiviCRM experience with each other.This year's edition was a 2-day event in order to offer more time to connect, share and root the local community.

Meet our Newest CiviCRM Technology Expert!

We are happy to announce that Sushant Paste has joined the Cividesk team as our newest CiviCRM Technology Expert. He performs software development, technical operations and provides technical support for Cividesk customers.

With his significant experience in software development, Sushant brings new features in the software, resolves technical issues and keeps our servers running.

New release: SparkPost email extension

Cividesk just released a new version of the SparkPost email extension for CiviCRM. This extension allows CiviCRM to send emails and process bounces through the SparkPost service.

The new release improves integration with CiviCRM around the management of the suppression list (email addresses flagged as "On Hold" in CiviCRM), and overall performance of the extension, specifically when sending a large volume of emails.

Contextual Help is available now for all our customers

We are happy to announce that the HelpTab extension is available to all our customers as part of the default configuration of their CiviCRM.

The HelpTab extension provides contextual help for CiviCRM: on any back-office CiviCRM page a little tab appears on the right side of your screen. Clicking on that tab will bring up a list of articles related to this page, clicking on the article's title will open it in a new tab.

CiviCamp Denver - Back in the Mile High City!

Cividesk is bringing CiviCamp back to Denver for a Mile-High CiviCamp on March 15th!
This casual, locally organized, one-day event is intended for evaluating, new and current users of CiviCRM.
Attend the morning sessions to learn about what CiviCRM can do for your organization, take part in the afternoon sessions to hone your CiviCRM skills and knowledge or attend the "Ask an Expert" session for answers to all of your questions. 

Mosaico: Drag and drop email editor now available

Cividesk is happy to announce that the support and maintenance of the CiviCRM's Mosaico extension, a simple drag-and-drop mailing editor for CiviCRM, is now part of our services.  

Most nonprofit staff have struggled to use the CiviCRM mailing feature to create responsive email campaigns. Mosaico enhances the existing CiviMail module to simplify the email creation process by producing a mobile ready and professional email looking for you!