Cividesk News

Training Calendar on the Desk

At Cividesk, we are always eager to provide more services to our customers. Cividesk is unique in the CiviCRM community because we offer several different online learning opportunities each month such as 30 minute weekly “CiviTips” which focus in-depth on one particular feature and the 2-hour beginner or experienced level courses for those who want to attend a more comprehensive class.

There are so many classes to choose from, but perhaps you don't know the schedule or how to register. Now it's easy!

Helpdesk Update

We are continuing to refine our Help Desk process to make it work even smoother.  For our existing clients, the best way to submit an issue is to email support@cividesk.com

On average, we respond to ticket requests within two hours. Issues are typically solved in less than 11 hours and we generally communicate with the client between two and three times during the process.  

Customer Referral Program

We are pleased to offer a Customer Referral Program.

We believe our customers are our best ambassadors so if you know any organization who could benefit from our services like you have, refer the organization to us. For each organization that becomes a Cividesk customer, your organization will receive a credit (up to $240 value) to spend on training or custom development services.

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