Cividesk news

Cividesk presenting at 24th annual fall conference for the Colorado Nonprofit Association

Colorado Nonprofit Association leads, serves and strengthens Colorado’s nonprofit community to improve the quality of life throughout our state. This year will boast the 24th year for the Colorado Nonprofit Association Fall Conference and Exhibition.

Cividesk is proud to be a part of this year's conference by presenting on a topic that most nonprofit organizations need: a CRM!

Cividesk in Community Profile for CiviCRM

Nicolas Ganivet, co-founder and principal at Cividesk, can attest that CiviCRM is so much more than software! In a recent feature for CiviCRM, Nicolas says, "My advice to any organization considering or using CiviCRM would be to look at the whole picture: as much as the software itself is superior to any other CRM for nonprofits (and getting better with each new release), the thriving community around it is such an important part of the experience. Come meet us, get involved and feel the power!

Helpdesk Update

We are continuing to refine our Help Desk process to make it work even smoother.  For our existing clients, the best way to submit an issue is to email support@cividesk.com

On average, we respond to ticket requests within two hours. Issues are typically solved in less than 11 hours and we generally communicate with the client between two and three times during the process.  

Customer Referral Program

We are pleased to offer a Customer Referral Program.

We believe our customers are our best ambassadors so if you know any organization who could benefit from our services like you have, refer the organization to us. For each organization that becomes a Cividesk customer, your organization will receive a credit (up to $240 value) to spend on training or custom development services.

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