How do I record a Pending (Pay Later) event registration from the back office?
To record a "Pending (Pay Later) event registration from the back office, you would begin as you would for any other back office event registration, but there are four key things to remember when creating a "Pending (Pay Later) event registration" - i.e. a registration for which payment has yet to be received (numbers correspond to the screen shot below and should be performed in the sequence as listed):
1. Ensure that the "Record Payment?" checkbox is toggled
2. Zero out the Amount
3. Change the Payment Status FROM the default of "Completed" TO "Pending"
4. Change the Participant Status FROM "Partially Paid" TO "Pending" (Pay Later)
Please click HERE for detailed instruction on how to record payments against multiple "Pending (Pay Later)" contributions.