Recent blog entries

Is your goal in 2016 to better manage and make use of CiviCRM?  Why not learn new skills and best practices by participating in on-line CiviCRM courses taught by Cividesk!

We offer the following types of classes:

  • New user “beginners” classes which provide a general overview of a particular module during two hours
  • “CiviTips” which are 30-minute webinars that focus on...

Backline is a national nonprofit organization working to promote unconditional and judgment-free support for the full spectrum of decisions and experiences with pregnancy, parenting, abortion, and adoption. Through direct service and social change strategies, we are building a world where all people can make the reproductive decisions that are best for...

Steve Kessler is now full time and will be more fully available to answer on demand needs for the help desk.  We have rebuilt our phone tree and now you can call either (720) 381-3939 or (866) 670-7165 and dial 3 for support. Clients are encouraged to use our ticketing system that can be accessed by the Desk or by emailing to support@cividesk.com.

In the 4.6 release, CiviCRM added a function that has been wanted for a long time: the ability to repeat events. If you have an event (paid or free) that happens more than once, you can now set the event to repeat multiple times.

To do this, edit an event as you always would and click on the new Repeat tab.

...

New year, new release of CiviCRM .. CiviCRM 4.6 will become LTS at the end of January 2016! With this much anticipated announcement, it is now time to migrate all our customers to this release.

We have been testing CiviCRM 4.6 for more than a couple months now on our own website as well as a few of our customer's, and have...

A few months ago we announced the creation of the Cividesk fund on Kiva and promised to give you regular updates on our progress.

Well, we only have good news: all recipients that we financed have had their loans fully funded, have started with their project and the vast majority have started repaying us back. This has...

Located in Nelson, BC, Canada, The Civic Theatre is a venue run by the Nelson Civic Theatre Society (NCTS), a non-profit organization dedicated to the presentation and development of a wide variety of cinematic and media experiences in our historic venue, and to the betterment of the community we serve.

The Civic Theatre...

After eleven years of leadership, Dave Greenberg has announced his retirement from the CiviCRM Core Team. Dave grew up in the sixties with a family passionate to make the world a better place. He has done just that, through his commitment and dedication to creating and maintaining open source software with such a common need for the non-profit community.

Reassuring the continued success...

We are continuing to refine our Help Desk process to make it work even smoother.  For our existing clients, the best way to submit an issue is to email support@cividesk.com

On average, we respond to ticket requests within two hours. Issues are typically solved in less than 11 hours and we generally communicate with the client between two and...

When we first enter CiviCRM, we are presented with a dashboard that can be an overview of what is happening in your organization.  Each of the components on the dashboard providing you information is called a dashlet.  

Organizations often have reports (stock or custom) that do not have a dashlet by default and therefore do not automatically appear on the dashboard. However, a...

Cividesk offers a variety of on-line training courses for new and current users of CiviCRM.  We have recently expanded our offerings to provide more advanced curriculum based on requests from the CiviCRM community...

We are pleased to offer a Customer Referral Program.

We believe our customers are our best ambassadors so if you know any organization who could benefit from our services like you have, refer the organization to us. For each organization that becomes a Cividesk customer, your organization will receive a credit (up to $240 value) to spend on training or...

Cividesk is offering two NEW online classes in November designed for intermediate users of CiviCRM.  Each class is two hours long and class size is kept small to allow for questions.

"Customize your database with Custom Fields and Profiles" on November 12th will focus on creating custom data sets for different...

In CiviCRM, we can create groups and tags to help us manage our contacts.  For example, we may have a group for board members and a group for committee members. We may also have a tag for current donors. There are times where we may want to sort and view members in certain categories (ie. view all members who are donors but not board members, members on a certain committee, etc.) To do this,...

A new member of our Giving Back program
 

permEzone turned to Cividesk for help with a contact management and fundraising system needed to support a pilot program. We’re testing the idea of working with permaculture training centers to train and support family farmers in less-industrialized regions of the world. Farmers...

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