Recent blog entries

After eleven years of leadership, Dave Greenberg has announced his retirement from the CiviCRM Core Team. Dave grew up in the sixties with a family passionate to make the world a better place. He has done just that, through his commitment and dedication to creating and maintaining open source software with such a common need for the non-profit community.

Reassuring the continued success...

We are continuing to refine our Help Desk process to make it work even smoother.  For our existing clients, the best way to submit an issue is to email support@cividesk.com

On average, we respond to ticket requests within two hours. Issues are typically solved in less than 11 hours and we generally communicate with the client between two and...

When we first enter CiviCRM, we are presented with a dashboard that can be an overview of what is happening in your organization.  Each of the components on the dashboard providing you information is called a dashlet.  

Organizations often have reports (stock or custom) that do not have a dashlet by default and therefore do not automatically appear on the dashboard. However, a...

Cividesk offers a variety of on-line training courses for new and current users of CiviCRM.  We have recently expanded our offerings to provide more advanced curriculum based on requests from the CiviCRM community...

We are pleased to offer a Customer Referral Program.

We believe our customers are our best ambassadors so if you know any organization who could benefit from our services like you have, refer the organization to us. For each organization that becomes a Cividesk customer, your organization will receive a credit (up to $240 value) to spend on training or...

Cividesk is offering two NEW online classes in November designed for intermediate users of CiviCRM.  Each class is two hours long and class size is kept small to allow for questions.

"Customize your database with Custom Fields and Profiles" on November 12th will focus on creating custom data sets for different...

In CiviCRM, we can create groups and tags to help us manage our contacts.  For example, we may have a group for board members and a group for committee members. We may also have a tag for current donors. There are times where we may want to sort and view members in certain categories (ie. view all members who are donors but not board members, members on a certain committee, etc.) To do this,...

A new member of our Giving Back program
 

permEzone turned to Cividesk for help with a contact management and fundraising system needed to support a pilot program. We’re testing the idea of working with permaculture training centers to train and support family farmers in less-industrialized regions of the world. Farmers...

Synberc is a multi-university research center established in 2006 with a grant from the National Science Foundation (NSF) to help lay the foundation for synthetic biology. Since its founding, Synberc has grown a trusted network of academic researchers working on foundational tools and technologies. Our research program is creating the enabling tools and...

In September, InfoWorld announced their picks for the best open source software applications for the 2015 Bossie Awards, naming CiviCRM among them. The group named their favorite "tools for...

The European CiviCRM Conference had about 150 participants from different countries including UK, Germany, France, Netherlands, Belgium, Norway and Spain, plus 4 members from the core team. Europe has a vibrant CiviCRM community too!

Cividesk co-presented 2 sessions on CiviCRM customization and Profiles...

We had a fantastic Meetup in Paris on September 29, with about 20 participants. The first part of the Meetup was dedicated to organizations who wanted to learn more about CiviCRM and its different features.

The second part was aimed at existing users with a presentation of CiviCase (work-flow management) and CiviVisualize (data...

Reports in CiviCRM can be very powerful tools for extracting information out of CiviCRM in meaningful ways. The reports that come with CiviCRM can be customized by using the Report Criteria.

When you open a report, you can click Report Criteria to expand the options for what is shown in the report:

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At Cividesk, we continue to expand our advanced CiviCRM curriculum to meet the needs of the community and have added a new on-line class: Customize your CiviCRM Database with Custom Fields and Profiles that will be offered on Thursday, November 12, 2015. This two-hour session is designed for...

ARCS Foundation is a national nonprofit volunteer women’s organization that promotes American competitiveness by supporting talented U.S. citizens working to complete degrees in science, technology, engineering, mathematics (STEM) and health disciplines at 53 of the nation's leading research universities. Since 1958, the organization has awarded more...

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