cividesk's blog

Cividesk gives back

Giving back is a cornerstone of our company culture, and we proudly support many charitable and humanitarian organizations with pro-bono or reduced-cost services.

If you represent a volunteer-run non-profit organization providing free and secular services to the underprivileged, please contact us so we can determine the best way to support your organization - whether this is solution design, professional hosting, software customization, technical support or training for your staff.

New release: SparkPost email extension

Cividesk just released a new version of the SparkPost email extension for CiviCRM. This extension allows CiviCRM to send emails and process bounces through the SparkPost service.

The new release improves integration with CiviCRM around the management of the suppression list (email addresses flagged as "On Hold" in CiviCRM), and overall performance of the extension, specifically when sending a large volume of emails.

DrupalCamp Colorado 2018

DrupalCamp Colorado is a three day event centered on knowledge sharing and learning how to build, manage and launch ambitious digital experiences. This year, Cividesk was invited to present CiviCRM and it's integration with Drupal to an audience of web developers and site administrators.

The 'Desk' is relocating ...

At Cividesk, we are constantly trying to bring value to our customers and facilitate their use of CiviCRM. A few years ago, we created the 'desk' for this very purpose. The 'desk' is a suite of applications available exclusively to our customers. These applications have grown over the years to now include one-click access to our Ticketing system and Knowledge Base, a Video Library with all our CiviTips recordings, and our Training Calendar.

CiviCRM 4.7 upgrade

CiviDesk is excited to announce that we plan on upgrading all our customers to CiviCRM 4.7 in the very short term. CiviCRM 4.7 has been out there for a while now and we strongly believe now is a good time to upgrade. We have already upgraded a few of our customers to CiviCRM 4.7 and are quite pleased with its functionality and maturity.

This new version includes heaps of new features that will increase your organization's efficiency, and it's quality has significantly increased from previous releases.

Reliably sending our customer's emails

Email is critical for everybody, but even more so for nonprofit organizations as this represents the primary means to spread the word about their mission, showcase their results, and directly or indirectly sollicit the donations that are critical to their very existence.

We know this well at Cividesk, and have created a world-class email infrastructure to make sure we very reliably send our customer's emails. Here is a sneak peak at that infrastructure and the choices behind it:

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