cividesk's blog

Reliably sending our customer's emails

Email is critical for everybody, but even more so for nonprofit organizations as this represents the primary means to spread the word about their mission, showcase their results, and directly or indirectly sollicit the donations that are critical to their very existence.

We know this well at Cividesk, and have created a world-class email infrastructure to make sure we very reliably send our customer's emails. Here is a sneak peak at that infrastructure and the choices behind it:

Upcoming changes for email delivery

For all our customers, being able to send emails from the CRM, and that these emails get reliably delivered to their recipients inboxes, is a critical function. As ISPs, email services and other IT and service providers are fighting the constant influx of spam that clutters our inboxes, it has become very hard to send email while avoiding being caught in anti-spam filters and/or being blacklisted.

CiviCRM Statistics portal now available

As the CiviCRM community grows and is increasingly active, the need emerged to measure our work, our impact, our communications and many other aspects of this community in order to judge our progress and influence our roadmap. The CiviCRM statistics project was born.

Since it's inception, this effort has grown in scope and capabilities and now makes available real-time statistics on:

Scan business cards into CiviCRM

We all have this pile of business cards on our desks and thought ... wish I could enter all of these in my favorite CRM ...

Well ... wait no more. Cividesk has developped an interface with an iPhone application that allows you to take a picture of your business cards, have these transcribed and then automatically uploaded as new contacts into CiviCRM.This of course works whether you are sitting at your desk, attending a meeting, or staffing a trade show.

Upcoming upgrade to CiviCRM 4.6

New year, new release of CiviCRM .. CiviCRM 4.6 will become LTS at the end of January 2016! With this much anticipated announcement, it is now time to migrate all our customers to this release.

We have been testing CiviCRM 4.6 for more than a couple months now on our own website as well as a few of our customer's, and have been impressed with all the new features, improvements as well as its stability.

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