Recent blog entries

In the U.S., we are approaching what is generally called the Season of Giving, referring to the months of November and December where we recognize as Americans the celebration of Thanksgiving and then any and all holiday celebrations in December for the melting pot of beliefs that we hold dear as a country. At Cividesk, however, there is no definitive time for the Season of Giving. Every...

Pets Alive is a no-kill animal rescue, located in the foothills of the Catskill Mountains, about 1.5 hours from New York City. Their mission is to improve the lives of companion animals everywhere by any means possible, including rescue, adoption,...

No matter how many controls we put into place to prevent duplicate contact creation, inevitably we always end up with a few, especially when website traffic volume has been high. As such, best practices for managing contacts include a periodic review and merging of duplicate contacts (especially after a big event or fundraising campaign). CiviCRM is equipped with several features that...

Does your data contain special characters such as accented letters or names with apostrophes? Have you exported that data in CSV format and found that those special characters have been made even more special (funky, actually)?

If so, there is a setting called "Language Encoding" located in CiviCRM under Administer > Localization > Languages, Currency...

French for the Future (Le Français pour l'Avenir - FR) is a not-for-profit organization that supports and motivates high school students on their path towards bilingualism....

We know that a database can gather names and contact information for a constituent, but what about the data that is unique to your organization? Learn how to customize CiviCRM by using custom data fields and profiles!

September 21
Customize your database with Custom Fields and Profiles...

Tamar first met Nicolas Ganivet, Cividesk Co-Founder and Principal, at the end of 2015 while working in customer support and data migration for another CiviCRM provider. Tamar was introduced to Virginie Ganivet and the rest of the CiviDesk team in early 2016 and they continued to collaborate through partnerships in the CiviCRM community. Called in to bolster support for Cividesk over the...

CiviCRM Advanced Search offers two wildcard characters: the percentage symbol (%) and an underscore (_). A wildcard is a single character that can represent one or a number of characters or an empty string of unknown characters. For many of us, we are used to the asterisk (*) as being the wildcard character from old command line computers but in CiviCRM, the...

In CiviContribute, the term contribution refers to any financial transaction or payment taking place in the system, such as a donation, an event fee payment or membership dues, as well as in-kind contributions. These different categories of payment are referred to as financial types and new types can be added to further customize CiviContribute to fit your...

Couleurs de Chine NGO (CdC) was founded by "Fangfang" Françoise Grenot-Wang who was greatly passionate about the cultures of Miao, Dong and Yao Chinese ethnic minorities. Since 1998, CdC has provided schooling for over 12,000 students, mostly girls, coming from one hundred remote villages in the Guangxi and Guizhou provinces of China....

Help Children of India supports and advocates for India’s most vulnerable people including orphans, rural young women and the aged from Snehalaya Care Campus near Gwalior City, central India.
Snehalaya Care Campus provides:

  • full care for nearly 70 disabled, poor and abused Orphans (our residents)
  • ...

For our friends in Europe and Malaysia, Cividesk is coming to you so to take advantage of this opportunity to spend some time with us in person and get the answers to your questions regarding CiviCRM.

Are you involved with a nonprofit organization that would like to track donors, manage events, send emailing campaigns, manage membership, fundraising, generate reports and much more all...

At Cividesk, we are constantly trying to bring value to our customers and facilitate their use of CiviCRM. A few years ago, we created the 'desk' for this very purpose. The 'desk' is a suite of applications available exclusively to our customers. These applications have grown over the years to now include one-click access to our Ticketing system and Knowledge Base, a Video Library with all our...

Denver Sister Cities International (DSCI) is a vibrant and growing organization that believes in bringing together local citizens with grassroots efforts. Featuring 10 Sister Cities around the world, DSCI is a network of people—diverse global ambassadors—interwoven with common thoughts, ideas and the notion of active participation.

DSCI is a...

There are no more excuses to not brush up on your CiviCRM skills. Cividesk is now offering free access to all of our public training sessions (beginner and intermediate levels) to our customers! Topics range from membership and contact management, to events, emailings, fundraising and more. We want you to be successful and to optimize the performance of your CRM. These trainings will help save...

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