As a Cividesk customer you have access to an array of resources and services included in your Cividesk account plan, but have you ever wondered who you should contact when you have a question, who your current users are, or which extensions are installed on your CiviCRM instance?
You can now find answers to all of these questions in your Cividesk Account page directly in CiviCRM! You will find the My Account page under the Support menu in CiviCRM. The page is updated dynamically and shows the following information:
Over the past few months, Cividesk has made improvements and completed bug fixes in report templates as suggested and sponsored by our customers.
Not only do all Cividesk clients benefit from these improvements but so does the entire CiviCRM community. We have already contributed these changes to the CiviCRM Core software as part of our committment as a Sustaining Contributor.
New features include:
Have you ever wanted to make the member price option available in an event registration form only to good standing members (ie. New, Current or Grace status)? This way, only these members can take advantage of a discounted price as one of their exclusive benefits!
Cividesk developed this new feature so the member rate for an event is only displayed when the logged-in user has a good standing membership.
Have you ever wondered if you could add multiple activities for a single participant to an event? Cividesk has added a functionality that will do just that!
Search for a participant following your desired criteria and in the bulk actions you should be able to see the "Add activity" option for your participant. It's that easy!
This functionality has been sponsored by one of our customers and will be contributed back to the CiviCRM Core Team as a part of our giving back to the CiviCRM community.
As part of your Cividesk service, we sometimes have to perform infrastructure upgrades in order to bring your core software up to date with the latest developments and/or for security purposes.
While most of these upgrades are done behind the scene, sometimes we have a major upgrade to perform and need to inform our customers of precautions and potential side effects. This is the case for the PHP upgrade planned this month (March 2019), so we wanted to take a moment to answer your most critical questions.
Cividesk is proud to be an active contributor to the CiviCRM community since 2011. We contribute to the project every month with new code, code fixes, by hosting events and more.
Most recently, Cividesk added a new functionality which gives CiviCRM users the ability to print a contribution receipt directly from the User Dashboard. Until now, only the invoice could be printed from the Dashboard.
Cividesk customers have an array of resources and services included in their subscription. However, many customers do not know what these are, how to access them or who to contact with questions.
We have therefore created an Account Status page that will show the following information (and more):
The segmentation of your database is key for better communication with your constituents. A common segmentation process is to organize your contacts by gender (Female/Male). Let's say you are hosting a Women in Business luncheon where only women can attend the event. In this case, you want to make sure you send the invitation for this event only to the female contacts of your database. But what a hassle to manually update the Gender field for all your contacts! There is a solution.
CiviCRM uses mapping and geocoding service providers such as Google to display event location maps and geocode addresses to enable proximity searches.
The use of API keys was optional until changes (as detailed HERE) recently went into effect in the Google Maps Platform.
Cividesk just released a new version of the SparkPost email extension for CiviCRM. This extension allows CiviCRM to send emails and process bounces through the SparkPost service.
The new release improves integration with CiviCRM around the management of the suppression list (email addresses flagged as "On Hold" in CiviCRM), and overall performance of the extension, specifically when sending a large volume of emails.