Recent blog entries

Does your data contain special characters such as accented letters or names with apostrophes? Have you exported that data in CSV format and found that those special characters have been made even more special (funky, actually)?

If so, there is a setting called "Language Encoding" located in CiviCRM under Administer > Localization > Languages, Currency...

French for the Future (Le Français pour l'Avenir - FR) is a not-for-profit organization that supports and motivates high school students on their path towards bilingualism.
Through languages forums, learning programs, workshops and essay contests, the organization...

Tamar first met Nicolas Ganivet, Cividesk Co-Founder and Principal, at the end of 2015 while working in customer support and data migration for another CiviCRM provider. Tamar was introduced to Virginie Ganivet and the rest of the CiviDesk team in early 2016 and they continued to collaborate through partnerships in the CiviCRM community.

Called in to bolster support for Cividesk over...

CiviCRM Advanced Search offers two wildcard characters: the percentage symbol (%) and an underscore (_). A wildcard is a single character that can represent one or a number of characters or an empty string of unknown characters. For many of us, we are used to the asterisk (*) as being the wildcard character from old command line computers but in CiviCRM, the...

In CiviContribute, the term contribution refers to any financial transaction or payment taking place in the system, such as a donation, an event fee payment or membership dues, as well as in-kind contributions. These different categories of payment are referred to as financial types and new types can be added to further customize CiviContribute to fit your...

Help Children of India supports and advocates for India’s most vulnerable people including orphans, rural young women and the aged from Snehalaya Care Campus near Gwalior City, central India.
Snehalaya Care Campus provides:

  • full care for nearly 70 disabled, poor and abused Orphans (our residents)
  • ...

At Cividesk, we are constantly trying to bring value to our customers and facilitate their use of CiviCRM. A few years ago, we created the 'desk' for this very purpose. The 'desk' is a suite of applications available exclusively to our customers. These applications have grown over the years to now include one-click access to our Ticketing system and Knowledge Base, a Video Library with all our...

Denver Sister Cities International (DSCI) is a vibrant and growing organization that believes in bringing together local citizens with grassroots efforts. Featuring 10 Sister Cities around the world, DSCI is a network of people—diverse global ambassadors—interwoven with common thoughts, ideas and the notion of active participation.

DSCI is a...

Membership Renewal Made Easy with CiviCRM

The Wisconsin Nonprofits Association (WNA) is a statewide membership organization with the mission of strengthening Wisconsin’s nonprofits. The association provides public policy information and advocacy on nonprofit issues, access to education and training opportunities,...

Have you wanted to use a price set for on-line event registration in CiviCRM, but haven’t been quite sure how to do it? In our upcoming Intermediate Level training session on Wednesday, May 24th, Organizing Successful Events, learn how to correctly configure a price set for your next big event.

Let's say that you want to offer several different options for on-...

One of the top 50 libraries in the Association of Research Libraries by volumes held, and
 the largest library in Kansas, University of Kansas Libraries  have more than 4.4 million print volumes in their seven campus locations, which see more than 1.6 million visits every year. In 2012, patrons checked out nearly 165,000...

Have you ever wanted to send emails to all of your contacts that meet specific criteria such as everyone coming to an event or all donors who made contributions under $500? You might not want to create a group for each of these scenarios but you may want to send them a targeted email.  

CiviCRM offers two options for sending an email to contacts:

  • Send an email as an...
All payment systems must disable early TLS by 2018. As part of this requirement, PayPal, Authorize.Net and Braintree are updating their services to require TLS 1.2 for all HTTPS connections along with requiring HTTP/1.1 for all connections.
If you are a Cividesk customer there is nothing to be...

CiviDesk is excited to announce that we plan on upgrading all our customers to CiviCRM 4.7 in the very short term. CiviCRM 4.7 has been out there for a while now and we strongly believe now is a good time to upgrade. We have already upgraded a few of our customers to CiviCRM 4.7 and are quite pleased with its functionality and maturity.

This new version includes heaps of new features...

Setting up an event with multiple options and prices is a great way to meet the various needs of your guests. However, it can be a complex process and configuring the event incorrectly could create some issues such as a wrong attendance number.  

Before configuring the event in CiviCRM, consider how you want the participants to be recorded in the CRM:

- Do you...

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