Cividesk often does custom development for its customers, and we recently came into multiple requests that involved splitting incoming contributions, but for very different purposes. Let me explain.
At Cividesk, we are constantly trying to bring value to our customers and facilitate their use of CiviCRM. A few years ago, we created the 'desk' for this very purpose. The 'desk' is a suite of applications available exclusively to our customers. These applications have grown over the years to now include one-click access to our Ticketing system and Knowledge Base, a Video Library with all our CiviTips recordings, and our Training Calendar.
CiviDesk is excited to announce that we plan on upgrading all our customers to CiviCRM 4.7 in the very short term. CiviCRM 4.7 has been out there for a while now and we strongly believe now is a good time to upgrade. We have already upgraded a few of our customers to CiviCRM 4.7 and are quite pleased with its functionality and maturity.
This new version includes heaps of new features that will increase your organization's efficiency, and it's quality has significantly increased from previous releases.
Beyond the free and Open Source license, the infinite functional richness and intuitive user interface, one of the best aspects of CiviCRM is its strong Community. And nothing gets you closer to our Community than being part of a Sprint. But what is this Community, what is a Sprint, and why should you care?
Email is critical for everybody, but even more so for nonprofit organizations as this represents the primary means to spread the word about their mission, showcase their results, and directly or indirectly sollicit the donations that are critical to their very existence.
We know this well at Cividesk, and have created a world-class email infrastructure to make sure we very reliably send our customer's emails. Here is a sneak peak at that infrastructure and the choices behind it:
In a recent blog post, Google announced that it will soon, in the Chrome browser, mark as insecure websites that are using unencrypted communications (ie. http:// instead of https://). We can't wait for this to happen!
A few months ago, the core team announced a new strategy for driving CiviCRM development: LExIM. Since then, this strategy has been implemented and has had significant impact in the CiviCRM ecosystem. Yet, it is still not well known by the majority of our end-users. So let's dive in ...
For all our customers, being able to send emails from the CRM, and that these emails get reliably delivered to their recipients inboxes, is a critical function. As ISPs, email services and other IT and service providers are fighting the constant influx of spam that clutters our inboxes, it has become very hard to send email while avoiding being caught in anti-spam filters and/or being blacklisted.
As the CiviCRM community grows and is increasingly active, the need emerged to measure our work, our impact, our communications and many other aspects of this community in order to judge our progress and influence our roadmap. The CiviCRM statistics project was born.
Since it's inception, this effort has grown in scope and capabilities and now makes available real-time statistics on: