timcolmet's blog

Put a membership on hold

In these difficult time, your organization may find itself in a situation where it cannot offer the usual level of service or support to all your members. As a consequence, you may want to offer to some of your members the possibility to put their membership on hold for a period of time.

The new version of CiviCRM, that we are currently rolling to our customers, adds a new setting that helps dealing with exactly just that:

How to send membership renewal reminders to your organizational membership?

If your organization is managing membership in CiviCRM you most likely already know how to send a reminder to your members including a personalized link to the membership page prefilled with the individual member's contact information.
This personalized link using the checksum token is especially useful if you don't have a portal where your members can log to in order to renew their membership. 

Think outside the box with CiviCRM: Innovative idea #13

Free event, multiple sessions with limited seats and multiple participant registration?

When you use a price set in an event configuration, CiviCRM requires that you select at least one payment processor and/or the "Pay later" option, even if the price set offers options with a $0 fee. If a credit card payment processor is selected and multiple participant registration is enabled, CiviCRM always asks for the credit card details to be entered by the registrant.

Think outside the box with CiviCRM: Innovative idea #12

Stop Managing Contacts with Multiple Memberships Manually

CiviCRM was not specifically programed to handle multiple memberships for the same contact. For example, if a contact with multiple memberships renews online, CiviCRM will renew the original (oldest) membership record and will disregard any other memberships. As a result, organizations that allow multiple memberships have pushed the responsibility of membership renewal to their staff/volunteers, and this responsibility can become a very costly part of the membership management workflow.

Think outside the box with CiviCRM: Innovative idea #11

Empower your internal teams with activities

You've been working with CiviCRM for a while and have come to realize what an invaluable tool it has become to manage your membership and donor base, but you might still be struggling with communication and task assignment with your team of volunteers and you've been wondering how to streamline internal assignments. Did you know that CiviCRM can be used to manage internal workflow and processes using Activities?

Think outside the box with CiviCRM: Innovative idea #10

Let your event registrants choose their participant role and automate communication based on their choice

An organization hosts events that can be attended either in person or via teleconference. During the registration process, the registrant chooses the preferred method of attendance. The event manager then needs to send different emails to the participants based on how they will attend the event in order to provide the necessary information such as parking instructions or a link to the teleconference.

Think outside the box with CiviCRM: Innovative idea #9

How can an event participant keep the relationship with his/her primary member?

Has this happened to you? When an individual registers for an event the relationship with his current employer becomes disabled and is replaced by another employer contact with a similar name!

If so: You might like to know that this is a typical situation for membership based organizations (ie. trade, alumni, etc.) who hold events.

CiviCamp Oakland

A few weeks ago, on April 17 and 18, Cividesk was back at the beautiful Oakland Preservation Park to take part in the second edition of CiviCamp Oakland, California.
​Revived last year by Neil Planchon / First Things First and Noah Miller / Lemniscus, CiviCamp Bay Area (Oakland), the birth place of CiviCRM, is the opportunity for local CiviCRM users, people considering adopting the software for their organization, service providers and members of the core team to get together and share their CiviCRM experience with each other.This year's edition was a 2-day event in order to offer more time to connect, share and root the local community.

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