This 2-hour online training session is designed for new users of CiviCRM or organizations who are current users, but have new staff to train or those in need of a refresher course.

During this two hour training you will learn how to:

• Organize contacts using different contact types
• Add new contacts
• Manage relationships between contacts
• Conduct basic and advanced searches
• Create groups & smart groups, tags/tag sets and custom data sets (custom fields) and understand the differences between them
• Perform an action on a group of contacts (send an email and export data)
• Manage activities 
• Find and merge duplicates and better understand duplicate rules
• Create an activity report and include it on your dashboard

You’ll leave this training with new skills as well as best practices for managing contacts in CiviCRM.This training is the first session of a four-part training. The next sessions will be on membership, events and contribution management.
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This training is brought to you by

For more information and questions, contact Susan Engeman at susan@cividesk.com