This 2-hour online group training session is designed for new users of CiviCRM, those in need of a refresher course or organizations who are current users and have new staff to train.

During this two hour training you will learn how to:

• Manage contacts, create groups and send an email
• Add new financial types that are customized to your organization
• Create Premiums (thank you gifts) 
• Search for Contributions and modify the way results are displayed
• Export contributions into CSV format
• Create an Online Donation page
• Manually Add a Contribution/Several contributions at one time
• Manage Invoices, Receipts and End of year Thank You Letters
• Manage Pledges, Recurring Contributions and Soft Credit
• Use Personal Campaign Pages to increase your donations
• Create a Contribution Report

You’ll leave this training with new skills as well as best practices for managing contributions with CiviCRM.

This training is brought to you by

For more information or questions, contact Susan Engeman at susan@cividesk.com