Our solution is delivered as a service - we provide you with full access to your CRM and take care of all the rest. You will not need any technical staff, just a web browser and an Internet connection. There are also no commitment, and no surprises – a one-time startup fee and a fixed monthly subscription provides you with a complete solution, personalized for your organization and fully maintained over time.
We take care of all the steps to get you started on the right tracks: a survey and interviews to understand your specific needs, installation, personalized configuration of your solution on our servers, data migration, integration with your werbsite if needed , customization and training of your staff.
The monthly subscription includes hosting, maintenance and updates of your solution as well as unlimited customer support, one-on-one mentoring and access to educational video tutorials and to a comprehensive online Knowledge Base complete with help articles. Much of this work happens ‘behind the scenes’, and you will only see that your solution is available and performing as expected, and know there is always someone available to answer your questions or provide assistance.
We want to make sure your users have the knowledge to use CiviCRM effectively on a daily basis. In addition to the initial training we provide as part of the implementation, we also offer online trainings for CiviCRM. Our training sessions are done remotely using Zoom meetings.
Our training curriculum includes a complete panel of courses for new and intermediate end-users of CiviCRM. We can also prepare a specific training agenda tailored to your needs.